Remote deposit capture is more than cool

We are just about ready to go live with remote deposit capture and the response has been overwhelming. We started with a group of beta testers...50 is what we wanted, within a couple of hours we had over 400 who wanted to be part of the test. I don't think the response was from the offer of getting a $5 check as the first deposit either. We are now in the second phase of testing with just over 500 members. We surveyed our first 50 members and the majority were more than pleased with the service. Even those that required a little time to get their scanner to work properly were highly likely to use again. And most of our beta testers deposited more than just their $5 reward check. We knew members would be open to the concept but our biggest concern was their willingness to spend a little time in getting the process to work for them. We are pleasantly surprised that the members so far have been willing to spend the time to make this service work for them. We know these are the early adopters but we have gleaned valuable knowledge to help the fast followers enjoy the same experience and have the same positive response to this service. Remote deposit capture is not only "cool" but also a great service that is in demand. RDC can help make a difference in capturing checking accounts and overcoming lack of branch and ATM locations. Think about it for your credit union, if you have a high penetration of online users, this is a service that will likely be highly valued by your members.